Updated on September, 2026

Invoyce, Inc. Privacy Policy

Invoyce (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This policy explains what information we collect, how we use it, and the choices you have.

Information We Collect

Profile & Account Data

When you create an account, we collect:

Name, email address, and password
Business name, type, and industry
Address and contact details
Stripe customer and account IDs (for payments and payouts)
Subscription plan and billing details
Profile photo or logo (if uploaded)

AI Chat & Automation Data

When you use Invoyce’s AI features, certain information may be securely transmitted to OpenAI (openai.com) for real-time processing in order to generate responses within the app.

This may include:

Chat messages — text you submit to the AI assistant for invoice creation, client management, and business insights.
Business context — client names, email addresses, service or product names, and pricing information necessary to generate relevant AI responses.
Invoice data — invoice line items, amounts, dates, and client details when you request AI assistance with invoice creation or edits.
Voice recordings — when using the voice-to-invoice feature, audio data is transmitted to OpenAI’s Whisper API for speech-to-text transcription.

Data is transmitted to OpenAI only when you actively use AI features and have provided explicit consent. No AI-related data is sent passively or in the background.

All API communications are encrypted using HTTPS/TLS.

According to OpenAI’s API data usage policy, API-submitted data is not used to train their models by default.

You may revoke your AI data processing consent at any time in Settings > Privacy & Data, which will disable AI functionality and stop further data transmission to OpenAI.

Client & CRM Data

You may add your own clients’ information, such as:

Name, company, phone, and email
Addresses and billing details
Notes, preferred contact method, and attachments

You control this data — we simply process and store it on your behalf to help you manage relationships and send invoices.

Invoice & Payment Data

We collect and store:

Invoice numbers, line items, amounts, and due dates
Payment status and Stripe transaction references
Attachments or notes related to invoices

Payment processing is handled by Stripe, and we never store full card or banking details.

Files & Uploads

You may upload files such as:

Client attachments, images, or logos
Invoice PDFs or supporting documents

All files are stored securely using encrypted storage through our cloud provider.

Profile & Account Data

When you create an account, we collect:

Name, email address, and password
Business name, type, and industry
Address and contact details
Stripe customer and account IDs (for payments and payouts)
Subscription plan and billing details
Profile photo or logo (if uploaded)

AI Chat & Automation Data

When you use Invoyce’s AI features, certain information may be securely transmitted to OpenAI (openai.com) for real-time processing in order to generate responses within the app.

This may include:

Chat messages — text you submit to the AI assistant for invoice creation, client management, and business insights.
Business context — client names, email addresses, service or product names, and pricing information necessary to generate relevant AI responses.
Invoice data — invoice line items, amounts, dates, and client details when you request AI assistance with invoice creation or edits.
Voice recordings — when using the voice-to-invoice feature, audio data is transmitted to OpenAI’s Whisper API for speech-to-text transcription.

Data is transmitted to OpenAI only when you actively use AI features and have provided explicit consent. No AI-related data is sent passively or in the background.

All API communications are encrypted using HTTPS/TLS.

According to OpenAI’s API data usage policy, API-submitted data is not used to train their models by default.

You may revoke your AI data processing consent at any time in Settings > Privacy & Data, which will disable AI functionality and stop further data transmission to OpenAI.

Client & CRM Data

You may add your own clients’ information, such as:

Name, company, phone, and email
Addresses and billing details
Notes, preferred contact method, and attachments

You control this data — we simply process and store it on your behalf to help you manage relationships and send invoices.

Invoice & Payment Data

We collect and store:

Invoice numbers, line items, amounts, and due dates
Payment status and Stripe transaction references
Attachments or notes related to invoices

Payment processing is handled by Stripe, and we never store full card or banking details.

Files & Uploads

You may upload files such as:

Client attachments, images, or logos
Invoice PDFs or supporting documents

All files are stored securely using encrypted storage through our cloud provider.

Mobile & Messaging Data

If you enable text messaging features, we process phone numbers, message content, delivery status, and opt-in and opt-out records as needed to send account updates, job dispatches, and operational alerts. We do not use mobile opt-in data for unrelated marketing.

How We Use Your Information

We use your data to:

Provide, operate, and improve Invoyce
Generate invoices, client records, and reports
Process payments and subscriptions
Communicate updates, support, and feature announcements
Maintain account security and prevent fraud
Analyze usage trends to improve performance
Personalize your experience and recommendations

How We Share Information

We do not sell or rent your personal data.

We share limited information only with trusted service providers that help us operate Invoyce:

Stripe — payment processing and transfers
Supabase — secure data hosting and authentication services
Railway — application and AI-service hosting
OpenAI — AI-powered features including chat assistance, invoice generation, and voice transcription (processing only; API data is not used for model training). Your explicit consent is required before any data is shared with OpenAI.
QuickBooks (Intuit) — if you choose to connect your QuickBooks account, Invoyce may access limited accounting data (such as invoice and expense information) to enable synchronization between Invoyce and QuickBooks. This data is used solely to provide accounting integration features and can be disconnected at any time from within the app settings.
Sent.dm / Telnyx — transactional messaging, SMS, and WhatsApp dispatch notifications.
Resend and Loops — transactional, product, and lifecycle email communications

Each service provider is contractually bound by confidentiality and data protection obligations and provides protections consistent with this policy.

Because Invoyce operates globally, your information may be processed or stored in countries outside your home country where our service providers or infrastructure are located. We implement appropriate safeguards to protect your information during these transfers.

Text Messaging & Mobile Data Privacy

No mobile information or phone numbers will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be sold, rented, or shared with third parties or affiliates for their marketing or promotional purposes. Mobile opt-in data is used exclusively by Invoyce and our messaging infrastructure providers to deliver account updates, job dispatches, and operational alerts. We use phone numbers, messaging preferences, consent records, delivery data, and opt-out requests only to provide and administer these messaging features, maintain compliance, prevent abuse, and resolve delivery or support issues. We retain opt-out records as needed to honor recipients’ choices.

AI and Automated Processing

Invoyce uses OpenAI’s API to power certain AI-driven features, including invoice creation, client management assistance, and business insights.

Before any personal data is shared with OpenAI, the app requests your explicit consent. You control the information submitted to AI features, and all AI-generated outputs are suggestions that should be reviewed before being sent or relied upon.

OpenAI processes data solely to generate responses and does not use API-submitted data to train its models. You may revoke your consent at any time in Settings > Privacy & Data, which will immediately disable AI features and stop further data transmission to OpenAI.

Data Retention and Deletion

We keep your data for as long as your account is active.
You can request deletion of your account or specific records (AI chats, clients, invoices, or files) at any time by contacting us at info@invoyce.ai.
Deleted data may remain in secure backups for a short period before permanent removal.

Security

We use SSL/TLS encryption, secure storage, and access controls to protect your data. No method of storage or transmission is 100% secure, but we continuously monitor and improve our safeguards.

Your Rights

Depending on where you live, you may have rights to: Access or export your data Correct inaccurate information Request deletion Object to certain uses of your data To exercise these rights, email info@invoyce.ai.

Children’s Privacy

Invoyce is designed for adults managing legitimate businesses. You must be at least 18 years old to create or use an Invoyce account. We do not knowingly collect personal information from anyone under 18.

Changes to This Policy

We may update this policy as our services evolve. We’ll post any changes here and update the “Last Updated” date above.

Contact Us

Questions or concerns? 📧 info@invoyce.ai Invoyce, Inc. — a Delaware company operating in Maine, USA